easthammer 11:13 Tue Jun 4
Season Ticket Re-allocations
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Has anyone received a email showing their time to contact ticket office?
Window opened yesterday.
Can't find anything on the os regarding actual contact times. All it says is that you will receive an email showing your time. And that it will be based on when you renewed. In my case that was back in mid- March.
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Replies - Newest Posts First ( Show In Chronological Order)
bill green
1:24 Thu Jun 6
Re: Season Ticket Re-allocations
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just got through and the staff were really good, upgrade and move all sorted
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Eggbert Nobacon
3:46 Wed Jun 5
Re: Season Ticket Re-allocations
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i rang ten mins before my time, expecting to go on hold, got straight through and the bloke did them for me
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Hornchurch Dave
3:45 Wed Jun 5
Re: Season Ticket Re-allocations
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Did my two this morning, moved from 227 to 254, no problems on hold for 10 mins
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Eggbert Nobacon
3:32 Wed Jun 5
Re: Season Ticket Re-allocations
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rang up, no holding at all
moved my spare season ticket and a mates who sits on his own together, moved form Trevor Brooking end to block 244 (end of bridge for quick exits) where my other tickets are, yet kept this one band 5 despite only being 30 seats away
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Wonderkid
7:24 Tue Jun 4
Re: Season Ticket Re-allocations
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Got to say had a positive call with the ticket office today. Very helpful I managed to move my season ticket and also add an additional one next to it for my daughter
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bill green
5:28 Tue Jun 4
Re: Season Ticket Re-allocations
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i rang the re location number , pressed #1 and it told me to hang up and ring the number i had just rung #shambles
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deedee
12:47 Tue Jun 4
Re: Season Ticket Re-allocations
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Thanks mate, I'll have a think...
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Woodford Green
12:42 Tue Jun 4
Re: Season Ticket Re-allocations
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deedee,
by going in person you at least get to see the seat map on their screen so you're not relying on the recommendation of the person you are talking to. Also there is a risk of being stuck in the virtual queue on the phone.
The downside of going in person is that there is only one person there (they have closed the main window area and you have to go downstairs to the cafe area) and like I said she was too slow to secure the original seats I chose.
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deedee
12:31 Tue Jun 4
Re: Season Ticket Re-allocations
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Woodford, would you recommend going to the TO or just phoning?
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Woodford Green
11:42 Tue Jun 4
Re: Season Ticket Re-allocations
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I had mine yesterday and went the to TO in person. I've been trying to move my 3 closer to the front of the upper tier. Managed to moved down 5 rows although that was only after a group of 3 seats 2 rows from the front got taken whilst the bint was trying to move mine there.
If you are looking to move more than 2 together by now, don't get your hopes up.
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easthammer
11:31 Tue Jun 4
Re: Season Ticket Re-allocations
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Thanks Egg
I have just re-checked my email for Sunday and have found it 1.30 today!
Too many bloody emails
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Eggbert Nobacon
11:28 Tue Jun 4
Re: Season Ticket Re-allocations
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err couple days after it started I think
but the mail went round to everyone at same time, some of my mates had window yesterday, mine is tomorrow
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easthammer
11:25 Tue Jun 4
Re: Season Ticket Re-allocations
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Egg When did you renew?
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Eggbert Nobacon
11:23 Tue Jun 4
Re: Season Ticket Re-allocations
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Thursday 6pm to be more precise so maybe worth looking for a mail around then
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Eggbert Nobacon
11:22 Tue Jun 4
Re: Season Ticket Re-allocations
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yeah got mine over the weekend
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